Personal Assistant

Notting Hill Genesis, one of London's largest housing associations, is seeking two Personal Assistants:

• 1x Permanent position supporting the Chief Customer Officer.
• 1x 12-month Fixed-Term contract supporting Directors within our Customer Directorate

What you'll do

As a Personal Assistant, you'll provide high-level, proactive support that helps senior leaders achieve their priorities and deliver against organisational objectives. Acting as a trusted point of contact, you'll manage complex diaries, coordinate meetings and travel, and ensure leaders have the information and support they need to work effectively.

This is a varied role that combines executive support, stakeholder management and project coordination. You'll work with highly sensitive information, produce professional documentation and reports, and play an important part in maintaining effective communication across teams and stakeholders. Through your organisation, professionalism and attention to detail, you'll help ensure the smooth running of a busy directorate.

How you'll do it

• Provide high-quality support to Directors, including diary management, email monitoring, travel arrangements and meeting coordination.
• Ensure Directors are well prepared for meetings and events by coordinating schedules, documents, reports and briefing materials.
• Build effective stakeholder relationships and act as a key point of contact for internal and external partners.
• Produce reports, presentations, correspondence and other documentation to a high professional standard.
• Plan and organise meetings, workshops, events and away days, ensuring all logistics are managed effectively.
• Support internal projects, follow up actions and decisions, and help ensure priorities are progressed and delivered.
• Maintain accurate filing systems and support financial processes such as monitoring budgets, purchase orders and invoices.
• Identify opportunities to improve administrative processes and help ensure efficient ways of working across the directorate.

Hybrid working applies, with at least three days per week in the office.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

• Previous experience providing PA or EA support at Director level.
• Experience building and managing relationships at a senior level, including with boards, customers, partners and other stakeholders.
• Experience managing projects and coordinating activities to achieve successful outcomes.
• Ability to manage changing priorities and coordinate the work of others effectively.
• Skilled in agenda preparation, minute‑taking and producing high‑quality written correspondence
• Relevant secretarial qualification or equivalent

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and we employ around 1,800 employees.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit:

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