Bridge - Navigator (Multiple Needs Navigator Service

Bradford Source: WhatJobs

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About The Bridge Project

The Bridge Project is a Bradford based charity with over 35 years’ experience delivering services and projects addressing a range of issues such as substance misuse, risk taking behaviours, relationships, housing, physical/mental health, and employment. We work with individuals, families, partners, and communities to improve people’s lives in a sustainable way, empowering people experiencing multiple barriers to achieve positive change.

Role Overview

An exciting opportunity has arisen to work within the well‑established Multiple Needs Navigation Service as one of two navigators, supported by a Senior and Service Manager, delivering support to people who are at risk of re‑offending and who are managed by the Probation Services. The role aims to improve the lives and wellbeing of people with multiple needs, who find it difficult to engage in services, who revolve in and out of services or are excluded from services. As a Navigator, you will work in an outreach capacity to help people who experience multiple needs (housing, substance misuse, offending behaviour, mental health, and physical health) to access the services and the interventions that they need to build their resilience, gain confidence, and acquire the personal and social assets they need to meet their aspirations.

Key Responsibilities

Develop person‑centred, multi‑agency support plans, act as the single point of contact, plan contact to meet individuals’ needs, and identify and overcome crisis points that may cause disengagement.
Place individuals at the heart of your interactions, building rapport and trust, with personal skills around warmth, compassion, empathy and resilience, and a desire to help people and get things done.
Handle difficult and challenging situations with a non‑judgemental approach and maintain strong professional boundaries.

Qualifications & Experience

Qualified to Social Care Level 3 or equivalent, or qualified through appropriate life or job experience.
At least 1 year’s experience delivering advice or support in health, social care, homelessness or an offender service setting within the last 3 years.
Highly organised, excellent communication skills, able to manage time effectively, working as part of a supportive team to maintain a high‑quality service, and applying trauma‑informed care approaches.

Requirements

The Navigator position is a full‑time permanent role.
Driving licence with access to a vehicle and fully comprehensive business insurance is essential.
Willingness to undergo an enhanced DBS check is required.

Benefits

Competitive salary that reflects your skills and contribution
32 days of annual leave to rest, recharge, and enjoy life outside work
5% employer pension contribution to support your long‑term financial security
A dedicated Learning & Development programme to help you grow and progress
24/7 Employee Assistance Programme offering confidential advice whenever you need it
Death‑in‑service benefit worth three times your salary for added peace of mind
Refer‑a‑friend bonus of £500 when you help us bring great people on board
Two hours of monthly wellbeing time to pause, connect, and reset with your team
A programme of mindfulness activities to boost focus on overall wellbeing
Access to a Blue Light Card, giving you discounts across hundreds of retailers, restaurants, and leisure brands.

Employer Commitment

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

We are committed to safeguarding and promoting the welfare of children and adults and to creating safe, inclusive services. All staff are expected to share this commitment.