Social Support Facilitator - Remote

About the Role

Our client is seeking a compassionate and skilled Social Support Facilitator to join their fully remote team, dedicated to serving the East London community. This role focuses on providing essential guidance, resources, and emotional support to individuals and families facing various social challenges. You will leverage digital communication tools to assess needs, develop support plans, and connect clients with appropriate services, fostering resilience and improving well-being. This is a rewarding opportunity to make a significant positive impact from a remote setting, contributing to community welfare and individual empowerment across the Eastern Cape .

Key Responsibilities

• Conduct remote assessments to understand the social and emotional needs of clients.
• Develop personalized support plans tailored to individual client circumstances.
• Facilitate access to community resources, social services, and support networks.
• Provide empathetic counseling and support through virtual communication channels.
• Maintain accurate, confidential client records and track progress using secure digital systems.
• Advocate for clients' needs and rights within relevant systems.

Requirements

• Degree or relevant qualification in Social Work, Psychology, or a related social science field.
• Previous experience in social support, counseling, or case management.
• Strong understanding of social issues and available community support systems.
• Excellent active listening, communication, and interpersonal skills suitable for remote interaction.
• Proficiency with virtual meeting platforms and digital case management tools.
• Ability to work independently, manage time effectively, and maintain professional boundaries remotely.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote position with flexible working arrangements.
• Allowance for home office expenses.
• Opportunities for professional development and continuous learning.
• Supportive virtual team and access to regular supervision.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →