Mental Health Support Worker (Bank)

Join Our Team as a Bank Mental Health Support Worker

Location: Doncaster

Role available: Bank - as and when required by the Service

Are you passionate about making a real difference in people's lives? We're looking for an experienced and caring Mental Health Support Worker to join our dedicated team at Doncaster Crisis House CQC Registered Service, supporting people with severe and enduring mental health challenges.

Doncaster Crisis Accommodation and helpline provides short-term accommodation for people experiencing a mental health crisis. The service has 4 beds, which can be accessed for a maximum of 7 nights, during which time staff will provide emotional and practical support over a 24 hour period to assist people using the service to resolve their crisis. The service works in partnership with the statutory Crisis Resolution and Home Treatment Team. We support people who are age 16 years upwards.

How you will make a difference as a Mental Health Support Worker?

• Providing one-to-one key-worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues

What we're looking for:

• Experience supporting people with mental illness in a social care setting
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn

Why join Rethink Mental Illness?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture , with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.

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