A Healthcare Assistant provides essential support to nurses, clinicians, and patients by delivering high-quality personal care and assisting with daily activities. This role is vital in ensuring a safe, compassionate, and dignified care experience for all service users.
Key Responsibilities
Patient Care
Assist patients with personal care, including washing, dressing, toileting, and mobility.
Support individuals with eating and drinking, ensuring dietary needs are met.
Help maintain patient comfort, dignity, and independence wherever possible.
Clinical Support
Take and record vital signs such as temperature, pulse, respiration, and blood pressure.
Assist with patient observations and report any changes to senior staff.
Support nurses with basic clinical tasks under supervision.
Environment & Safety
Maintain cleanliness and hygiene in patient areas.
Prepare and clean equipment before and after use.
Follow infection prevention and control procedures.
Communication & Teamwork
Provide emotional support and reassurance to patients and families.
Communicate effectively with nurses, doctors, and other healthcare professionals.
Accurately document care provided in line with organisational policies.
Skills & Qualities
Compassionate, patient-centred approach.
Strong communication and interpersonal skills.
Ability to work well in a team and follow instructions.
Reliable, organised, and able to remain calm under pressure.
Respect for confidentiality and professional boundaries.
Qualifications & Requirements
Previous care experience is desirable but not always essential.
NVQ/QCF Level 2 or 3 in Health & Social Care (or willingness to work towards it).
Right to work and satisfactory background checks.
Willingness to undertake mandatory training (e.g., safeguarding, manual handling).
Working Conditions
Shift-based work, including evenings, weekends, and bank holidays.
May involve manual handling and supporting patients with limited mobility.
Fast-paced environment requiring empathy, resilience, and adaptability
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