Matrikon

Senior Tech Support Professional Role at Matrikon, a Honeywell CompanySenior Tech Support Professional Role at Matrikon, a Honeywell Company* Business* News* Sports* Health## About the RoleMatrikon, a Honeywell company, is seeking an experienced Senior Tech Support Professional to provide advanced technical support for their industrial data connectivity products, including OPC Classic and OPC UA solutions, in OT/IT integration environments.## Key Responsibilities* Troubleshoot complex customer issues related to Matrikon’s industrial data connectivity products* Analyze system logs and configurations to identify and resolve problems* Collaborate with the engineering team to reproduce and address technical challenges* Document and communicate technical solutions to customers* Provide training and guidance to customers on the proper use and configuration of Matrikon’s products* Stay up-to-date with the latest industry trends and technologies to ensure the company’s solutions remain competitive* Contribute to the continuous improvement of Matrikon’s support processes and documentation## Requirements* Extensive experience (5+ years) in providing technical support for industrial data connectivity solutions, preferably in an OT/IT integration environment* Proficient understanding of OPC Classic and OPC UA protocols, as well as their implementation and troubleshooting* Strong problem-solving and analytical skills, with the ability to quickly identify and resolve complex technical issues* Excellent communication skills, both written and verbal, to effectively interact with customers and the engineering team* Familiarity with industrial automation systems, SCADA, and related technologies* Ability to work independently and as part of a team to deliver high-quality support## Compensation & Benefits* Competitive salary based on experience* Comprehensive health insurance package* Retirement savings plan with employer contribution* Generous paid time off and holidays* Professional development opportunities and training## How to ApplyInterested candidates can apply directly via the Apply Now button above. Visit the original listing for full application details.Skills & KeywordsHoneywellIndustrial Automationindustrial dataOPC ClassicOPC UAOT/IT integrationProblem SolvingSCADATech Supporttechnical supportShare This JobLinkedInTwitterWhatsApp### Ready to Apply?Apply before this opportunity closes.Apply Now#### Job OverviewCompanyMatrikonLocationBracknell, EnglandJob TypeFull-timeExperienceSenior LevelPostedJun 25, 2026
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