Mortgage Performace and Development Manager

This is an exciting brand-new role designed to elevate the confidence and success of this Estate Agency's Mortgage Advisors.

Guiding new recruits through onboarding, support experienced advisors to reach new heights, and ensure the T&C framework is delivered to the highest standard - all while helping to continue to grow a high-performing, customer-focused Financial Services business.

It's the perfect time to join this expanding team.

The Performance Development Package:

• Salary £42,500pa
• Performance bonus of £2,500pa
• Car £4,000pa car allowance
• Essential: Full UK driving license
• Location : Covering branches across Surrey, Sussex & Hampshire - Horsham
• Work Pattern: 5 days a week (Monday-Friday: 08.30 start, Saturday: 09.00 start), office-based with travel across a wide geographical area, regular evening work, occasional weekends, and occasional working from home.

Benefits:

• 33 days paid holiday, extra day off for your birthday
• Holiday commission, pension, life insurance,
• Company rewards and incentives, structured career path,
• Employee assistance scheme and paid entry fees for charity events

The Performance Development Role:

• Deliver onboarding and induction support for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework
• Support branch integration and help embed new recruits
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance

The Performance Development Person:

• Motivated by developing others and driving performance
• Experience managing Mortgage Advisors
• CEMAP qualified (or equivalent)
• Strong relationship-building skills - you know how to connect with people!
• A solid work ethic, organised and the ability to thrive under pressure
• Experienced in coaching, onboarding or performance management (Financial Services experience ideal)
• Confident working within a T&C framework
• Full driving license

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