Night Manager — Guest Experience & Safety Lead

Leonardo Hotel Middlesbrough is seeking an Assistant Night Manager to lead the Night Crew, balance the day’s business at night, and ensure guest safety and satisfaction. You’ll supervise operations, handle guest queries, and maintain high standards, with weekends included and a focus on a friendly, efficient guest experience.

The role requires supervisory or strong front office/night team experience, excellent communication, and proficiency with payment systems.

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