We are looking for a highly organised and customer-focused Bookings Adviser to join our growing team. You will be the first point of contact for customers, responsible for managing bookings, coordinating schedules, and ensuring a smooth and professional experience from enquiry through to completion.
Key Responsibilities
Handling inbound and outbound calls, emails, and enquiries
Booking vehicles in for servicing, repairs, and maintenance
Coordinating workshop schedules and managing diaries efficiently
Liaising with customers, technicians, and suppliers
Providing updates on vehicle progress and completion times
Ensuring accurate data entry and maintaining booking systems
Requirements
Previous experience in a customer service or bookings/scheduling role (automotive experience is a bonus but not essential)
Strong communication and interpersonal skills
Highly organised with excellent attention to detail
Ability to work in a fast-paced environment and manage multiple tasks
Confident using computer systems and booking software
A proactive and positive attitude
Office-based roll / Milton Keynes
Package Includes
Competitive salary (dependent on experience)
23 days holiday plus bank holidays, and your birthday off
Supportive and friendly team environment
Opportunities for growth and development
Stable, full-time position within a well-established business
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