Manage day-to-day administrative operations, including correspondence, diary management, meeting coordination, and general office support
Maintain accurate student and applicant records, filing systems, and documentation in accordance with data protection and confidentiality requirements
Provide administrative support for finance-related activities, including invoicing, purchase orders, expense monitoring, and supplier liaison
Coordinate internal and external meetings, prepare agendas, take accurate minutes, and monitor follow-up actions
Support the student admissions and enrolment process, including processing applications, preparing enrolment documentation, and setting up student accounts
Assist in the planning and delivery of marketing and student recruitment campaigns across paid, organic, email, and social media channels
Maintain marketing calendars, campaign schedules, and project tracking systems
Liaise with internal teams and external partners to ensure recruitment materials and course information are accurate
Assist with the setup, monitoring, and optimisation of digital marketing campaigns across Google Ads, Meta, and LinkedIn
Help organise open days, information sessions, and student recruitment events
Draft, schedule, and publish engaging content across social media, email marketing platforms, and the College website
Maintain a consistent and professional brand identity across all marketing communications and promotional materials
Ensure website content and course information remain accurate, relevant, and up to date
Act as a professional first point of contact for prospective students, applicants, and partners
Coordinate communication between applicants, students, employer partners, and internal teams to ensure an excellent applicant experience
Build and maintain positive relationships with students, partners, and stakeholders
Produce regular reports on enquiries, student recruitment activity, and marketing campaign performance
Maintain CRM systems and contact databases, ensuring information is accurate, complete, and up to date
Monitor application pipelines, key deadlines, project milestones, and performance indicators
Identify and escalate issues where appropriate while contributing to continuous improvement of administrative and recruitment processes
Requirements
Degree-level qualification in business, administration, marketing, communications, or related discipline, or equivalent relevant professional experience
Excellent organisational and time management skills with the ability to manage multiple priorities and deadlines
Strong written and verbal communication skills with a professional approach
Proficiency in Microsoft Office and/or Google Workspace
Experience with social media platforms, email marketing systems, or CRM software is advantageous
An understanding of, or genuine interest in, the higher education, further education, or healthcare training sector
Proactive, reliable, highly organised, with excellent attention to detail
Ability to work independently while contributing effectively within a collaborative team environment
Opportunity to shape and develop the role as the College continues to grow
Exposure to a broad range of higher education operations, student admissions, marketing, and recruitment
Opportunity to work closely with the College's senior management team in a supportive environment
Ongoing professional development and opportunities for increased responsibility and career progression
Flexible part-time working arrangements with salary and benefits calculated on a pro rata basis
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