Business Support Administrator

Business Support Administrator

Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty two years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.

The group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs' continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution

About the role

About Us

Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty four years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.

The group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs' continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.

Role Overview

An exciting opportunity has arisen for a Business Support to join our family of care homes. As a Business Support, you will undertake a broad range of reception, administrative, secretarial and Human Resources duties, providing pivotal support to the Site Manager in all aspects of running the Home.

Responsibilities

• Supporting the Site Manager with administrative and secretarial duties.
• Presenting a professional and caring first contact for visitors to the home.
• Managing general correspondence, telephone enquiries and reception duties.
• Preparing of Payroll and submission of summaries relating to payroll.
• Record keeping and minute taking in meetings.
• Maintaining all records relating to the Local Authority, Health Boards; contracting and financing.
• Playing a key role in the safeguarding of all company, public and personal monies.
• Providing summary of invoices issued and payments received to Central Support.
• Playing a key role in ensuring staffing levels are maintained by taking the lead / assisting with the home's rota.
• Maintaining all staff personnel files and to a high standard.
• Supporting and assisting new employees with their induction framework.
• Supporting the management team with residents moving into the home, ensuring the team is aware and the bedroom is welcoming.
• Supporting the management team as required with the uploading of information to the relative platforms such as RADAR and Nourish.
• Organising staff mandatory and individual training sessions.

Essential Requirements

• Minimum 2 years' experience working in a Business Administration role or similar.
• Some knowledge and understanding of the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA) with regards to Administrative sections within the Act.
• Excellent communication (written and verbal), interpersonal, literacy and numeracy skills.
• Effective IT skills in Microsoft Office applications and ability to use OT platform for Payroll and HR.
• Ability to relate to individuals in a sensitive, dignified and respectful manner.
• Ability to work collaboratively with Group wide teams i.e. Uxbridge and Cardiff Support.
• Effective Customer Service skills.
• An understanding of and adherence to Caron Group's ethos.

Desirable Requirements

• Ability to read/write/speak the Welsh language.
• Some knowledge and understanding of the Social Services and Wellbeing (Wales) Act 2014.
• Level 2/3 qualification in Business Administration or equivalent.

Package

• A competitive rate.
• Employee Referral Scheme.
• Training towards your professional development.
• Auto-enrolment pension scheme.
• Blue Light Discount Card (Eligibility to apply).
• Mentoring/support with your development
• Career progression throughout a range of departments within the company, both clinical and non-clinical roles.

Equality Statement

Caron Group is an inclusive organisation and we actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates and selection for roles will be based on individual merit alone.

About the company

Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-four years and specialise in residential, nursing and dementia care for older people.

Required Criteria

• Minimum 2 years' experience working in a Business Administration role or similar.
• Effective IT skills in Microsoft Office applications and ability to use OT platform for Payroll and HR.
• Excellent communication (written and verbal), interpersonal, literacy and numeracy skills.

Desired Criteria

• Ability to read/write/speak the Welsh language.
• Some knowledge and understanding of the Social Services and Wellbeing (Wales) Act 2014.
• Level 2/3 qualification in Business Administration or equivalent.

Skills you'll need

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