Help customers get the right parts, first time. Use your product knowledge and attention to detail to support our dealer network with friendly, efficient service.
We are looking for a Parts Advisor to support our growing after-sales team, helping trade and consumer customers identify and order the correct parts for lawnmowers and garden equipment.
Responding to customer enquiries via phone, email and online
Identifying correct parts using catalogues and lookup systems
Processing orders, quotes, and invoices using our stock system
Supporting B2B and B2C parts website admin
Liaising with suppliers and technicians to source parts
Providing product advice and technical support
Handling returns and complaints professionally
Experience in parts sales (lawnmower, garden machinery or automotive preferred)
Strong customer service and communication skills
Good computer skills and attention to detail
Ability to work independently and as part of a team
Technical knowledge of engines or garden machinery is an advantage — but not essential
Full training provided.
Company pension
Free on-site parking
Company events and employee support
Work Location: On-site at our Swindon HQ
Be part of a supportive team, trusted brands, and a business that’s proud of its past and excited about its future.
Our friendly team is here to help and ready to assist with product information, orders, or aftersales support.
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