Business Administration Support Apprentice

Job Category: Business and administration

Salary: National Minimum Wage — £15,600 to £24,784.50 a year

Business Administration Support Apprentice

As a Business Administration Support Apprentice, you will provide support across the business, helping to ensure the smooth running of the office and supporting projects where required. You will gain experience in a range of business functions, including admin, customer service, record keeping, and business processes.

This is an exciting entry-level opportunity for someone looking to begin a career in business administration. Working as part of a supportive team, you’ll gain hands-on experience across a wide range of office functions while developing valuable workplace skills and knowledge.

You’ll support the smooth running of the business by assisting with administrative tasks, customer communications, project support, and general office duties. Throughout the apprenticeship, you’ll receive regular coaching and mentoring, helping you build confidence and gradually take on greater responsibility.

Key duties will include:

• Answering telephone calls, taking messages, and directing enquiries appropriately.
• Managing incoming emails and forwarding requests to the relevant colleagues.
• Maintaining electronic and paper filing systems to keep records organised and up to date.
• Entering, updating, and checking information on company systems and spreadsheets.
• Supporting the administration of projects and day-to-day business activities.
• Scanning, photocopying, printing, and distributing documents as required.
• Scheduling meetings and updating team calendars.
• Welcoming visitors and assisting with general showroom duties.
• Supporting customer and supplier communications under supervision.
• Assisting with invoicing and purchase order administration.
• Taking meeting notes and helping to circulate actions where required.
• Following company policies, procedures, and best practice guidelines.
• Providing general administrative support to colleagues across the business.

As part of your apprenticeship, you’ll also attend training, complete coursework, and apply your learning in the workplace, developing the knowledge, skills, and behaviours needed for a successful career in administration.

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