Community Complex Care Assistant

Job Title: Community Complex Care Assistant
Location: Preston and Blackburn
Reports To: Registered Complex Nurse
Employment Type: Full-time and Part-time positions available

About Falcon-Care:
Falcon-Care is dedicated to providing compassionate, person-centered care to individuals with complex health and social needs. Our team supports clients to live independently and with dignity while fostering strong connections within the community.

Position Summary:
The Community Complex Care Worker provides high-quality, individualised care to clients in the community with complex physical, medical, and social needs. The role includes hands‑on support, advocacy, and collaboration with healthcare professionals, families, and community services to ensure holistic care.

Key Responsibilities

Deliver direct, person-centered care to clients with complex needs, including personal care, medication support, and health monitoring.

Support clients with tracheostomies, Non‑Invasive Ventilation (NIV), and Cough Assist devices as required.

Develop and implement individualized care plans in consultation with clients, families, and the Registered Complex Nurse.

Advocate for clients to ensure access to appropriate healthcare, social services, and community resources.

Monitor and document clients’ health status, progress, and any changes in condition.

Facilitate social engagement and community participation to promote overall well‑being.

Respond promptly to emergencies or urgent care needs.

Maintain confidentiality and comply with all relevant policies, procedures, and regulations.

Participate in team meetings, training, and professional development activities.

Qualifications & Experience

NVQ Level 2 in Health and Social Care desirable but not essential .

Experience working with clients with complex needs is desirable .

Knowledge or experience in supporting clients with tracheostomies, NIV, and Cough Assist devices is highly advantageous.

Strong understanding of person-centered care and community support.

Excellent communication, interpersonal, and problem‑solving skills.

Ability to work independently and collaboratively within a multidisciplinary team.

Current first aid and CPR certification (or willingness to obtain).

Valid UK driving license and reliable transport preferred.

Skills & Attributes

Empathy, patience, and resilience in supporting vulnerable clients.

Strong organisational and time‑management abilities.

Adaptable to changing client needs and care environments.

Commitment to continuous learning and professional growth.

Ongoing professional development and training opportunities.

Supportive, inclusive, and collaborative team environment.

Opportunity to make a meaningful impact in the community.

Benefits

• Competitive salary .
• Ongoing professional development and training opportunities.
• Supportive, inclusive, and collaborative team environment.
• Opportunity to make a meaningful impact in the community.

About the role

Job Title: Community Complex Care Assistant
Location: Preston and Blackburn
Reports To: Registered Complex Nurse
Employment Type: Full-time and Part-time positions available

About Falcon-Care:
Falcon-Care is dedicated to providing compassionate, person-centered care to individuals with complex health and social needs. Our team supports clients to live independently and with dignity while fostering strong connections within the community.

Position Summary:
The Community Complex Care Worker provides high-quality, individualised care to clients in the community with complex physical, medical, and social needs. The role includes hands‑on support, advocacy, and collaboration with healthcare professionals, families, and community services to ensure holistic care.

Key Responsibilities

• Deliver direct, person-centered care to clients with complex needs, including personal care, medication support, and health monitoring.
• Support clients with tracheostomies, Non‑Invasive Ventilation (NIV), and Cough Assist devices as required.
• Develop and implement individualized care plans in consultation with clients, families, and the Registered Complex Nurse.
• Advocate for clients to ensure access to appropriate healthcare, social services, and community resources.
• Monitor and document clients’ health status, progress, and any changes in condition.
• Facilitate social engagement and community participation to promote overall well‑being.
• Respond promptly to emergencies or urgent care needs.
• Maintain confidentiality and comply with all relevant policies, procedures, and regulations.
• Participate in team meetings, training, and professional development activities.

Qualifications & Experience

• NVQ Level 2 in Health and Social Care desirable but not essential .
• Experience working with clients with complex needs is desirable .
• Knowledge or experience in supporting clients with tracheostomies, NIV, and Cough Assist devices is highly advantageous.
• Strong understanding of person-centered care and community support.
• Excellent communication, interpersonal, and problem‑solving skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Current first aid and CPR certification (or willingness to obtain).
• Valid UK driving license and reliable transport preferred.

Skills & Attributes

• Empathy, patience, and resilience in supporting vulnerable clients.
• Strong organisational and time‑management abilities.
• Adaptable to changing client needs and care environments.
• Commitment to continuous learning and professional growth.

Benefits

• Competitive salary .
• Ongoing professional development and training opportunities.
• Supportive, inclusive, and collaborative team environment.
• Opportunity to make a meaningful impact in the community.

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