Key Account Manager (US Accounts)

We are a manufacturing company in Milton Keynes, who craft flexible fuel tanks for many industries. This includes motorsport, automotive, marine, aerospace, defence and aviation, to name a few! We are the leading manufacturer in our field and exclusively supply all of the teams on the Formula 1 grid.

We work with some world-famous brands and craft a safety product, meaning quality is of the utmost importance to us.

Job Overview

To be an effective key point of contact between ATL and our key customers in the USA, ensuring effective management of pricing, schedules, quality requirements and pipeline projects.

Job Description

As a Key Account Manager, you will be expected to work within a busy Sales team, responsible for Customer Relationship Management within the department.

Responsibilites

Duties and Responsibilities

• Managing a portfolio of accounts to achieve long-term partnerships with strategically important customers.
• Developing positive relationships and handling customers’ needs.
• Respond to customers queries in timely manner and aspire to deliver a positive customer experience.
• Align customer and internal expectations with regards to cost and delivery as required.
• Complete quotations, estimates and price reviews as required to ensure margins are maintained and project scope is monitored and managed.
• Regular and clear communication with your line manager to update them on current status of accounts, escalating concerns as required.
• Monitoring Sales metrics, reporting on customer account performance regularly.
• Ongoing sales forecasting through proactive discussions with each customer.
• Suggest methods to improve sales performance and identify opportunities for growth.
• Co-ordinate all elements of customer relations with internal ATL departments.
• Attend networking events & exhibitions to present the business in existing and new markets.
• Use environmentally sustainable practices in accordance with our environmental policy.
• Seek ways to reduce waste and energy usage in accordance with our environmental objectives.

You may be required to complete other tasks, as required by the business.

Experience

• Proven work experience as a Sales account manager or executive.
• Hands on experience in Sales and an ability to deliver.
• An interest in a key market is desirable but not essential.

Knowledge & Skills

• Excellent communication and interpersonal skills.
• Excellent time and project management skills.
• Strong negotiation and influencing skills.
• Required to develop an in-depth knowledge of ATL’s products and capabilities.
• Business acumen with a problem-solving attitude.
• 33 days’ annual leave
• Employee Assistance Programme
• HSF Health Plan
• Company sickness pay
• Cycle to Work Scheme
• Refer a Friend Scheme

We will be actively interviewing and once the successful applicant has been offered, the role will be closed.

ATL do not offer Tier 2 Sponsorship. Applicants must have a right to work in the UK prior to application.

If you require any reasonable adjustments to be made during the application process, please get in contact with us either via email or telephone.

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