Sales/BDM - Audio Visual

Remote Source: WhatJobs

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We are small family run business who offer specialist system design, supply installation and maintenance services. We are seeking a Sales/BDM - Audio Visual on a Full time basis, to support the growth of our Audio Visual division by developing new business opportunities and managing client relationships across London and the South east.

Our AV services may include (depending on project requirements):

Commercial Displays & Digital Signage

AV Cabling & Infrastructure

Meeting Room / Boardroom AV

Control Systems

Reporting to the Operations Manager successful candidates will ultimately be responsible for generating new enquiries, building a strong sales pipeline, and converting opportunities into confirmed orders while maintaining our high standards of customer service.

We are looking for an energetic and confident individual who is ready to take on a new challenge and work within a growing team of professionals.

Key Areas of Responsibility

Proactively generating new sales opportunities and building an AV sales pipeline
Managing inbound enquiries and converting leads into quotations and orders
Meeting clients on site or remotely to understand requirements and propose solutions
Working with internal teams to produce accurate quotations and scopes of work
Liaising with suppliers and manufacturers to support pricing, availability and specification
Updating CRM and sales activity records accurately (including SIMPRO where applicable)
Providing regular pipeline updates and forecasting to management
Supporting tender responses and project bid submissions where required
Building strong relationships with clients, consultants, main contractors and site teams
Ensuring a professional handover of sold work into operations for delivery
Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.

Key Performance Indicators (KPI’s)

New opportunities created and pipeline value
Conversion rate from enquiry to order
Monthly/quarterly sales targets
Customer Satisfaction
Developing strong and effective relationships with internal staff & customers

Required Attitude & Work Ethic

Strong attention to detail and organisational skills
Excellent interpersonal & communication skills
Ability to remain effective even when working under pressure
Ability to handle sensitive and confidential information
A driven and optimistic team player
Critical thinking and problem-solving skills
Honesty, Integrity and reliability
Flexibility in approach and outlook when the situation demands

Required Experience, Knowledge & Skills

Experience working in a similar Sales or Business Development role (minimum 3-5 years+)
Strong knowledge of Audio Visual systems and solutions (or proven track record selling technical systems)
Confidence presenting to clients and handling technical conversations professionally
Ability to manage a pipeline and prioritise sales activity effectively
Good written skills for quotations, emails and tender responses
Proficiency with basic computing functions (Excel, email, CRM systems)
Experience working with construction industry clients or contractors (preferred)

Expected Qualifications

A recognised Sales qualification and/or relevant higher education (e.g. Level 3+ Sales qualification, HNC/HND, Degree or equivalent)
Evidence of continued professional development within Sales, Audio Visual or a related technical sector
Relevant AV manufacturer training and accreditations (preferred)
Full UK driving licence (preferred)

Candidates with formal AV industry certifications and manufacturer training (for example in displays, control systems, conferencing, or digital signage) will be at an advantage.

Future Developments and Opportunities

Training and supervision would be provided but it is expected that the successful candidate would continually increase their market and technical competence on their own initiative.

Development from the initial role could be driven by the successful candidate as the company grows to progress to Senior BDM, Sales Manager and Management roles.