Team Production Assistant

Job Title : Team Production Assistant, Marathon Sports
Salary Range/PTO: $50,000-$60,000 based on experience Benefits: Health Insurance
Reports to: Dennis Sheppard, Scholastic Senior Manager, Marathon Sports

Our Company:

For nearly five decades, Marathon Sports has been the premier running specialty brand
in New England. With 32 retail locations and a robust digital presence, we are a
community of passionate runners and fitness enthusiasts constantly growing. Our
dedicated team of experts provides unparalleled knowledge and service across our
brand experiences. We promote, produce, and imagine the next generation of
running experiences that drive run culture across the globe.

About the Role:

Marathon Sports is looking for an organized, dynamic, responsive, and detail-oriented Team Production Assistant to manage a wide range of tasks associated with Marathon Sports’ Team Sales and Scholastic Events. Using clear, proactive communication and the high-quality customer service Marathon Sports is known for, you will sell to a variety of customers including coaches, running clubs, and businesses. You will be directly involved in the production of custom orders, shipping, and events. You will also assist in all aspects of day-to-day operations within the Team Sales & Scholastic division which can include designing logos, creating “team collections” on the company website, making local deliveries, setting up and working events.

Our ideal candidate has excellent attention to detail, is highly organized, a proactive communicator, and self-motivated. From day one, you’ll have an immediate impact on the day-to-day efficiency of our Team Sales & Scholastic division and an ongoing impact on our overall growth as a company.

This is a great fit for someone who can manage a busy inbox, prioritize tasks effectively, and work both independently and as part of a team.

Key Responsibilities:

Provide responsive, high-quality customer service to Team Sales and Scholastic customers, including coaches, schools, running clubs, and businesses
Manage customer inquiries and a high-volume inbox, prioritizing tasks and meeting deadlines
Coordinate custom team orders from initial request through production, fulfillment, and delivery
Assist with logo design, artwork preparation, and creation of online team collections
Maintain accurate order detail and timelines
Coordinate shipping and local deliveries
Support the setup and execution of events (ex. cross country meets, track meets)
Collaborate with internal teams to ensure smooth daily operations, proactive communications, and continuous process improvement

What You’ll Bring:

Strong organizational skills and exceptional attention to detail
Clear, proactive communication skills and a customer-oriented mindset
Ability to manage multiple concurrent priorities and meet deadlines in a fast-paced environment
Confidence handling a busy inbox and following tasks through from start to finish
The ability to work both independently and as part of a teamAdaptability and willingness to support a wide range of team and operational needs

Nice to Have:

Familiarity with RICS, Shopify
Graphic design experience
Knowledge of cross country, track and meets

Why This Role Matters:

This role plays a key part in solidifying Marathon Sports’ brand image among high school students by ensuring team apparel, events, and communications are executed with consistency and quality. Through direct involvement in scholastic orders and onsite events, the position helps create positive, memorable experiences. By supporting schools and teams with reliable service and standout custom products, this role helps build trust, recognition, and long-term loyalty with the next generation of athletes.

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