Team Leader - Customer Service

Manchester Source: WhatJobs
See advert for pay

Lead and manage a team of customer service representatives.

Requirements

Native English 3+ years experience Leadership skills

Key Responsibilities

  • Manage and mentor customer service team
  • Monitor team performance and KPIs
  • Develop training programs
  • Handle escalated customer issues
  • Report on team metrics
  • Company pension scheme
  • 25 days annual leave
  • Performance bonuses

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Full job description from WhatJobs. Apply for this role →

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