Medical Secretary (Bank)

Peterborough Source: WhatJobs

£24,961–£26,000 per year

Provide high-quality administrative and secretarial support to consultants and clinical teams, ensuring accurate correspondence, efficient scheduling and a seamless experience for patients and staff.

Job Description

We are seeking a highly organised and detail-oriented Medical Secretary to join our administrative team. This role supports consultants and clinical services in a fast-paced environment, ensuring accurate correspondence, efficient scheduling and clear communication across the hospital.

The ideal candidate will have strong knowledge of medical terminology, excellent multitasking ability and a proactive approach to problem-solving, while maintaining professionalism and confidentiality at all times.

Key Responsibilities

Type clinical letters from dictation, reports and notes with accuracy and efficiency
Maintain correspondence databases and tracking systems
Manage incoming and outgoing communications via phone, email and letter
Coordinate consultant schedules, availability and system updates
Liaise with clinical and bookings teams to manage capacity and patient flow
Ensure bookings reflect consultation outcomes, diagnostics and treatment timeframes
Manage consultant enquiries, escalating where appropriate
Handle confidential information in line with hospital policies
Collate documentation for medical records with the wider admin team
Provide a professional and courteous service to patients, consultants and colleagues

Professional Standards

Maintain strict confidentiality and data protection compliance
Demonstrate professionalism, equality and respect in all interactions
Work collaboratively while using initiative to resolve issues
Location: The Hamptons Hospital, Cygnet Road, Peterborough, PE7 8FD
Salary: £24,961–£26,000 per year
Work Pattern: On-site

Requirements

Minimum 2 years’ experience as a Medical Secretary (required)
Strong knowledge of medical terminology
Excellent organisational and multitasking skills
Strong written and verbal communication skills
IT proficiency, including databases, spreadsheets and clinical systems

Education

GCSE or equivalent (preferred)
Company pension
Free parking
On-site parking
Private medical insurance

About The Hamptons Hospital

At The Hamptons Hospital, we’re on a mission to provide patients with a better way to experience healthcare, one that offers fast, personalised care and delivers the best possible response to their health concerns. Combining clinical excellence, innovation and personalisation, we aim to set a new standard for health and wellness in Cambridgeshire and the surrounding areas, as we build a state-of-the-art hospital from the ground up.

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We review applications on a rolling basis and aim to respond within 10 days.

Applicants must have the right to work in the United Kingdom.

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