Lanes Group is seeking an experienced call handler to join our reactive out of hours team in Manchester, based in Eccles, with an hourly rate of £12.71. This role covers Saturday and Sunday shifts from 8am to 5pm and supports key accounts and on-call engineers.
You will manage inbound/outbound calls, log essential information, and coordinate promptly with engineers to ensure urgent works are completed, while delivering high levels of customer service across 365 days a year.
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