Perform facial, body, massage, and wellness treatments following The Longevity Suite protocols while providing attentive guest service and supporting sales goals in a spa environment.
Responsibilities
Perform facial, body, massage, and wellness treatments according to The Longevity Suite protocols to ensure client satisfaction and safety
Recommend suitable treatments, programmes, and skincare products tailored to individual client needs
Deliver attentive guest service and provide aftercare guidance to enhance client experience
Maintain accurate treatment records and ensure hygiene standards, equipment, and stock are properly managed
Support individual and departmental sales goals by actively participating in ongoing training and promoting services
Required competencies and certifications
Hold a relevant beauty or spa therapy certificate or diploma such as CIDESCO, CIBTAC, ITEC, or equivalent
Preferred competencies and qualifications
Possess at least 2 years of relevant experience working in upscale Day Spa or Hotel Spa environments
Demonstrate effective communication, customer service, and teamwork skills to collaborate with colleagues and engage clients
Willingness to learn wellness technologies and work shifts, including weekends and public holidays
Massage qualifications, experience with wellness devices, and First Aid/CPR certification are advantageous
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