Lead the planning and delivery of customer and internal projects at our Alnwick site, ensuring timelines, budgets, and quality standards are consistently met. Acting as the central point of contact, you will build strong relationships with clients and internal teams, keeping projects on track and proactively resolving any challenges. This role plays a key part in driving commercial performance, improving processes, and providing clear visibility across the project portfolio.
Main Tasks
Create and manage clear project plans, timelines, and resource schedules
Run project kick-offs and coordinate regular client and internal meetings
Keep all project documentation accurate and up to date
Act as the main point of contact for clients throughout the project lifecycle
Provide regular updates, managing expectations on deliverables and timelines
Respond to client queries quickly, escalating where needed
Identify and manage risks and issues through structured logs and registers
Ensure projects follow governance processes and meet contractual requirements
Support and manage change orders, ensuring accurate documentation
Monitor budgets and track actual versus planned effort
Spot scope changes early and initiate change control where needed
Contribute to cost control and overall project profitability
Update systems and dashboards to give accurate, real-time project insights
Prepare concise progress reports for stakeholders and clients
Support continuous improvement through lessons learned and best practice sharing
Qualifications and experience required for competent performance
Proven project management experience within pharmaceutical, biotech, or scientific services
Strong organisational and time management skills, with the ability to prioritise effectively
Comfortable managing multiple projects in a fast-paced, deadline-driven environment
Excellent communication skills with the ability to engage and influence stakeholders at all levels
Experience using project management tools such as PSA systems and Gantt charts
Commercial awareness with a good understanding of budgeting and cost control principles
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