Workshop Controller

Northampton Source: WhatJobs

See advert for pay

What We Offer

Excellent salary plus bonus
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme
Free Training and Development
Employee long service rewards
Employee well-being services
Free uniform (and PPE)
Life insurance

About the Role

As a Workshop Controller, you will be responsible for ensuring the efficient operation of the bodyshop, maintaining high standards of repair quality, and delivering excellent customer service. Your role will involve:

Planning and organising workflows to optimise production efficiency.
Maximising the utilisation and performance of the production team.
Conducting quality inspections to uphold repair standards.
Updating customers on repair methods, progress, and estimated completion dates.
Collaborating with Vehicle Damage Assessors to achieve optimum sales and operational performance.
Conducting staff performance reviews to support continuous improvement.
Working closely with the Vehicle Damage Assessment and Parts Teams , you will drive customer excellence and contribute to strong financial performance.

About You

Highly organised and detail-oriented, you have a strong track record of successfully managing bodyshop production teams. Your expertise in repair methods and workflow planning has played a key role in your career growth. You take a collaborative approach , ensuring repairs are completed right the first time while continuously learning and staying ahead of industry advancements. This role offers an opportunity to make a real difference, contribute to a high-performing team, and be at the forefront of automotive repair technology.

What We Look For

Passion for quality a commitment to delivering high-standard repairs and positive customer outcomes.
Team player able to work collaboratively with minimal supervision.
Strong technical knowledge understanding of modern repair methods with an ability to maximise repair opportunities.
Commercial awareness ability to drive productivity, efficiency, and profitability.
Continuous improvement mindset willingness to embrace best practices and new technologies.
Previous hands-on technician experience (MET, Panel, Paint) within the accident repair industry.
IMI qualifications preferred.