Frontline Tech Support Specialist

Bud is hiring a First Line Support Technician to join our growing Customer Support team in Bristol. You will be the first contact for customers, triaging, responding to queries by phone, email and live messaging, and working closely with L2/L3 engineers to resolve issues or escalate when needed.

This hybrid role offers training, showcases your technical curiosity, and helps build knowledge articles. You will maintain tickets in Zendesk, document resolutions, and contribute to a fast, friendly,

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