Counter Manager

Norwich Source: WhatJobs

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Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5-hours over 4 days, Counter Manager to make real connections in House of Fraser, Norwich!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

Dynamic, self-motivated, self-sufficient andsales-driven
Passion for make-up and Retail with afocus on achieving sales targets and problem solving
Result-oriented, who likes a challenge andexceeding sales expectations with resilience
Desire to provide a unique customer experience thatdrives customer loyalty and repeat business
Flexible availability including weekends, late nights, Bank holidays and holiday periods.
A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position: