Work on issue resolution mainly based on excel file comparisons, but including use of other software tools too, for samples that have / will be shipped to external labs for testing. Examples are (but not limited to these): (1) pro‑active verifications that all the required information is available for the samples that need to get shipped / have been shipped. (2) Addition of any missing information based on other data sources if available ; (3) pro‑active checks that the test codes are correctly ordered in preparation of data base locks ; (4) communicate to internal and external stake holders (as needed) if issues are encountered.
Provide support with the final cleaning of the database after result upload including verification that all results provided by the lab have been uploaded in our database.
Manage the Data Coordinator mailbox: Follow up until resolution within Labcorp on any issues with shipping manifests (ePL's) (for example missing manifests, missing collection date and time, subject ID discrepancies, duplicate samples etc); communication on these ePL issues with the external labs and internal stake holders. Raise potential structural issues with these ePL's to Global Study Manager/Study Design Lead manager managing the laboratory. Escalate non responsiveness to management
Responsible for maintaining his/her complete up-to-date training file. Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task. Individual is accountable for any deficiencies found in his/her training file.
Other duties as assigned
A-level qualification
1 or more years of administrative experience
6 or more months of experience on Microsoft Excel
Preferred Qualifications
6 or more months of experience in a clinical or laboratory environment
Additional Job Standards
Fluency in English
Ability to handle multiple tasks in a timely and professional manner
Strong organizational and planning skills
Strong attention to detail
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
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