Admin Officer

Admin Officer - Receptionist

Location:

Salford, M6 6PF

Working Days / Hours:

37 hours Monday - Friday

Working Pattern:

9:00am - 5:00pm

Pay Rate:

£12.71 per hour

If you're at your best when you're welcoming people, keeping calm under pressure, and making sure day-to-day operations run smoothly, this is a role where you can genuinely make a difference. Our client is hiring for a reputed client in the Probation Service Directorate, providing a welcoming first point of contact and essential administrative support.

What you'll be doing:

Acting as the first point of contact for visitors and telephone/email enquiries, greeting people professionally and logging arrivals/departures
Issuing visitor passes and security fobs as necessary, ensuring the right people are informed promptly
Handling basic enquiries and directing more technical questions to the appropriate manager
Supporting building logistics: managing mail, ordering stationery/PPE, overseeing meeting room and hot desk/car parking bookings, and preparing for events/registration
Assisting with day-to-day petty cash and travel warrant processing, including transporting items between locations
Supporting health & safety and security: acting as key holder, operating physical security, testing alarms, monitoring CCTV, and supporting evacuation measures (including Fire Warden/First Aider duties where required)
Logging building faults/incidents, escalating maintenance issues appropriately, and making urgency decisions within guidelines
Providing confidential administrative support to operational teams when needed, including scanning/archiving and updating computer and manual records (some highly sensitive)

What you'll bring:

A confident, professional communication style-excellent verbal and written skills
Proven proficiency in ICT across the Microsoft Office suite
The ability to observe, use tact and diplomacy, and diffuse potentially difficult situations-knowing when to elevate to the right support
A careful, policy-led approach to confidential and sensitive information
A commitment to diversity and anti-discriminatory practice, aligning with equality values

Additional information:

If you're successful in your application HMPPS Vetting will be required as part of the on-boarding checks with Brook Street.

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