Contract | Civic Recruitment Limited | United Kingdom
Posted On 01/10/2026
Job Information
Trade and Services
City Upton
Province Northamptonshire
Postal Code NN5
Job Description
3 Month Contract With A Local Authority
Job Purpose
To deliver a high-quality responsive repairs and maintenance service across Northamptonshire Partnership Homes' housing stock, carrying out plumbing repairs and a range of multi-trade works within occupied residential properties.
The postholder will be responsible for completing repairs safely, efficiently and to a high standard of workmanship, while providing excellent customer service and contributing to the effective maintenance of residents' homes. The role requires a flexible, multi-skilled approach and the ability to work independently using mobile technology and scheduling systems.
Key Responsibilities
Carry out plumbing repairs, maintenance and installations within occupied residential properties.
Diagnose faults and undertake effective first-time repairs wherever possible.
Deliver a wide range of multi-trade repairs including basic carpentry, tiling, patch plastering and other associated maintenance works.
Complete responsive and planned maintenance works in line with service standards and timescales.
Ensure all work is carried out safely and in accordance with relevant legislation, regulations and health and safety requirements.
Provide excellent customer service and maintain a professional approach when working within residents' homes.
Accurately record completed work, materials used and follow-on works through PDA and mobile working technology.
Liaise with tenants, supervisors and scheduling teams to ensure repairs are completed efficiently.
Identify and report any additional repairs, safeguarding concerns or property issues discovered during visits.
Maintain company vehicles, tools and equipment in a safe and serviceable condition.
Ensure materials and stock are used efficiently and appropriately.
Work collaboratively with colleagues and contractors to support service delivery and performance targets.
Contribute to achieving repairs performance indicators and customer satisfaction targets.
Maintain accurate records and comply with all organisational procedures and policies.
Requirements
Proven experience working as a Plumber within domestic repairs, maintenance or housing environments.
Experience carrying out plumbing maintenance and repair works in occupied properties.
Multi-skilled experience across additional trades such as:
Carpentry
Tiling
Patch plastering
General property repairs
Experience working within Social Housing, Local Authority or Housing Association properties.
Strong customer service and communication skills.
Ability to diagnose faults and identify appropriate repair solutions.
Experience using mobile working technology, PDA devices or electronic job management systems.
Ability to work independently and manage workloads effectively.
Good knowledge of health and safety requirements within property maintenance.
Full UK Driving Licence.
NVQ Level 2 or Level 3 in Plumbing or equivalent qualification.
Experience working within responsive repairs services.
Knowledge of Social Housing repairs performance standards.
Experience working within occupied tenanted properties.
Additional Information
Location: Westbridge Depot, 9-13 St James Mill Road, Northampton, NN5 5JW
Hours Per Week: 37.5 Hours (Monday to Friday, 8:00am - 4:00pm, 30-minute break)
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