Business Intelligence Specialist

The opportunity and what makes Community Integrated Care a great place to work

Turn Data into Insight. Turn Insight into Impact.

At Community Integrated Care, data is more than numbers – it helps us improve lives. As one of the UK's largest and most successful social care charities, we're looking for a Business Intelligence Specialist to help us transform data into meaningful insight that drives operational excellence, improves services, and supports better outcomes for the people we support.

If you're passionate about data, enjoy solving complex problems, and love uncovering stories hidden within information, this could be your next exciting career move.

This is a full time permanent role with attendance at our head office in Widnes required at least once a week so our ideal candidate will be based within an hours commute of Widnes.

What is The Deal for you?

• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
• Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

Who you’ll be supporting & more about the role:

As a Business Intelligence Analyst, you'll play a pivotal role in helping the organisation understand performance, identify trends, predict future demand, and uncover opportunities for improvement.

Working closely with stakeholders across the charity, you'll gather requirements, develop innovative reporting solutions, and deliver high-quality analysis that influences decision-making at every level. You'll also help shape our evolving data architecture and ensure our reporting environment remains robust, secure, and fit for the future.

This is an opportunity to work on meaningful projects where your insights will directly support service improvements and enhance the lives of the people we support.

What you'll be doing:

• Partnering with stakeholders to understand reporting and analytical requirements.
• Collecting, analysing, interpreting and presenting complex data to a variety of audiences.
• Developing insightful dashboards, reports and analytical solutions using Power BI.
• Providing ad-hoc analysis to support business decision-making.
• Maintaining and improving existing reporting and BI solutions.
• Acting as a data steward, ensuring data quality and integrity.
• Supporting the development and maintenance of enterprise data models.
• Creating Power BI Dataflows, Datamarts and other self-service BI solutions.
• Administering the organisation's Power BI Service environment.
• Implementing appropriate security and governance controls within BI solutions.
• Supporting system implementations and helping ensure data and reporting requirements are embedded from day one.
• Staying up to date with emerging Microsoft technologies and BI best practice.

About you:

What we’re looking for:

You’ll be a curious and analytical thinker who enjoys turning data into actionable insight. You will be comfortable working with stakeholders at all levels and explaining technical concepts in a clear and engaging way.

Essential Skills & Experience:

• Degree in Data Science, Statistics, Computer Science or a related subject OR equivalent experience
• Minimum 2 years' experience in a Business Intelligence, Data Analyst or similar role.
• Strong experience with: Microsoft Power BI,Power Query,DAX, SQL
• Experience developing reports from relational, transactional or data warehouse environments.
• Excellent understanding of data transformation, modelling and reporting principles.
• Experience using data to drive service improvement and operational performance.
• Basic knowledge of Data Warehousing
• Understanding of GDPR and data governance best practice.
• Strong communication and stakeholder management skills.

Desirable:

• Relevant Microsoft, SQL or Power BI certifications.
• Experience within social care, HR, recruitment or a regulated environment.
• Knowledge of machine learning or AI-based analytical techniques.
• Experience administering Power BI Service.

Why Join Community Integrated Care ?

At Community Integrated Care, you'll join an organisation that genuinely changes lives every day. We're proud of our innovative approach, strong values, and commitment to investing in our people.

Interviews will be held at our head office in Widnes w/c 21st September

Interested and want to know a bit more?

To find out more about our charity check out:

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

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