Sales Specialist - Lift Modernisation

The Sales Specialist plays a key role in supporting the sales team by developing technical and commercial proposals for lift modernisation projects.

Working closely with Sales Executives, Service Teams, and Engineering colleagues, the role ensures customers receive accurate, competitive, and value-driven solutions that meet their operational, technical, and budgetary requirements.

The successful candidate will combine technical expertise with commercial awareness to produce high-quality quotations, recommend appropriate modernisation solutions, and help secure new business from both existing and prospective customers.

Key Responsibilities

• Support the Sales Team in developing tailored lift modernisation proposals for existing and new customers.
• Assess customer requirements and recommend technically appropriate modernisation solutions that deliver safety, reliability, compliance, energy efficiency, and improved performance.
• Prepare accurate and competitive quotations for lift modernisation projects.
• Review site information, technical specifications, surveys, and customer requirements to ensure quotations are comprehensive and commercially viable.
• Work collaboratively with Sales Executives throughout the sales process, providing technical guidance and product expertise.
• Liaise with Engineering, Operations, Procurement, and Installation teams to ensure proposed solutions are deliverable and cost-effective.
• Ensure quotations comply with company standards, technical requirements, and current legislation.
• Respond promptly to technical queries from customers and internal stakeholders.
• Support negotiations by providing technical clarification and alternative solutions where required.
• Monitor quotation success rates and identify opportunities to improve competitiveness and conversion.
• Maintain accurate records within the company's CRM and quotation management systems.
• Keep up to date with industry developments, products, regulations, and emerging lift technologies.

Key Skills & Experience

This role is ideal for an individual ideally with a technical background in the lift industry or another engineering/construction discipline who enjoys combining engineering knowledge with commercial problem-solving. The successful candidate will be motivated by helping customers find the right modernisation solution while enabling the sales team to win profitable business. They will thrive in a collaborative environment where technical expertise, accuracy, and customer focus are essential to success.

What KONE can offer:

• We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals.
• Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Dental Plan, Medical Insurance, GymFlexi Membership, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow® . In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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