Adecco is seeking a Technology Service Operations Team Lead in Birmingham for a 6-month contract, onsite full-time. The role combines hands-on IT support with team leadership to deliver premium service across multiple UK locations.
You will mentor a small IT support team, escalate complex issues, and ensure SLAs and KPIs are met while maintaining excellent customer service with face-to-face support as required.
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Are you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service?
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Adecco in London is seeking an IT Support Team Lead to manage a Service Desk team of four, ensuring incidents and requests are resolved within SLA.
London
Adecco in London is seeking an IT Support Team Lead to manage a Service Desk team of four, ensuring incidents and requests are resolved within SLA.
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