Nationwide is seeking an Operations Excellence Coach to elevate performance across our Business Banking Contact Centre. You’ll partner with leaders and frontline colleagues to identify capability gaps, deliver high-quality coaching and embed simple, consistent ways of working that improve customer outcomes.
This role sits in Operational Excellence and focuses on raising capability, improving performance and standardising practices.
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Glasgow
Nationwide is seeking an Operations Excellence Coach to uplift performance and customer outcomes across our Business Banking Contact Centre.
Glasgow
As an Operations Excellence Coach, you’ll play a key role in improving performance and customer outcomes across our Business Banking Contact Centre.
Glasgow
As an Operations Excellence Coach, you’ll play a key role in improving performance and customer outcomes across our Business Banking Contact Centre.
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