Remote IT Service Management Analyst

London Source: WhatJobs
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Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client environments.

The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support

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