Customer Service Advisor – Dynamic Contact Centre

Sefton Source: WhatJobs
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Sefton Council is seeking a Customer Service Advisor to join the Contact Centre. You will handle telephone, email and social media enquiries across a wide range of council services, ensuring high-quality service and accurate data on the CRM system.

The role requires the ability to manage a varied workload and to communicate complex information clearly. You will be part of a team delivering frontline customer service during standard hours, with full training provided and opportunities to develop

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