Family Engagement Officer - Pembrokeshire Learning Centre

Family Engagement Officer - Pembrokeshire Learning Centre

12/10/2026

Job details

Salary Grade 6 - £29,071 - £32,046 pro rata

Contractual hours 30 Basis Fixed Term

Job category/type Education

Job reference REQAA7599

Job description

Grade 6 - £29,071 for 30 hours per week term time only for 45.8 weeks per annum equating to £20,704.94 pro rata.

Pembrokeshire Learning Centre is seeking a committed and approachable Family Engagement Officer to support pupils and families experiencing difficulties with school attendance and punctuality.

The successful candidate will be an important part of a multi-agency approach , working with pupils, parents, schools and external professionals to address social, emotional and welfare difficulties and promote positive engagement with education.

You will also support and enhance community education programmes and help the school meet its statutory responsibilities around access, attendance and punctuality.

Key responsibilities

You will:

• Identify attendance and punctuality concerns at an early stage and provide support and advice to parents and families.
• Liaise with the Education Welfare Service where enhanced support or intervention is required.
• Organise and facilitate meetings with families and outside agencies, both in person and online.
• Liaise with schools and parents regarding pupils attending PLC on a part-time basis, particularly in relation to behaviour and attendance.
• Maintain manual and computerised records and information systems, including SIMS.
• Analyse attendance and other relevant data and produce reports as required.
• Complete relevant forms, returns and records for outside agencies, including Teams Around the Family (TAF), SEN reviews, home visits and safeguarding information.
• Monitor and record progress against pupil support plans.
• Support pupils with transitions within and between schools.
• Establish constructive relationships with families, schools, agencies and other professionals.
• Provide parenting advice and contribute to regular team meetings.
• Promote and safeguard the welfare of children and young people.

This is a fixed term post until 31st March 2027.

Employee Benefits

Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK. For further details, please refer to the Employee Benefits leaflet attached.

The Visit Pembrokeshire website is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting

Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Guidance Note: Use of AI and Accuracy of Information:

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant’s full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing .
• Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing .
• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Pembrokeshire County Council, Haverfordwest, Pembrokeshire, SA61 1TP

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