Front‑Line Resident Complaints Advocate (Social Housing)

London Source: WhatJobs
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Mears Group is hiring a Complaints Officer in West London to manage front-line complaints for the Octavia Housing Association contract. You will resolve issues, document investigations, and provide excellent customer service on a frontline basis.

The role supports social housing residents, requires strong communication skills, and offers full-time permanent employment with a competitive salary. You will work with local teams to ensure timely, accurate information and positive customer outcomes.

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Full job description from WhatJobs. Apply for this role →

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