If you're great with people and have a talent for making the most of a shop's potential, we're looking for a Team Leader to cover various departments across the property. In this role you can help everyone to have an enjoyable and memorable day.
Weekend and bank holiday work will be required. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
If you're great with people and have a talent for making the most of a shop's potential, we're looking for a Team Leader to cover various departments across the property. In this role you can help everyone to have an enjoyable and memorable day.
Weekend and bank holiday work will be required. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Interview date 14thOctober 2026 Start as soon as possible.
You'll be reporting to the Commercial Manager to support , and you'll be responsible for running the teams on the floor, all training will be given. Flexible, self motivated and a can do attitude are key in this role.
To find out more about what it's like to work within "Retail" at the National Trust, click here to watch our video.
You'll help manage key visitor-facing operations, ensuring they provide an exceptional experience for visitors while contributing to commercial success. You'll monitor stock and promote products to help meet stretching financial targets. You'll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust's vital conservation work.
You'll be supervising staff and volunteers in the shop, and working alongside colleagues in other departments to give the best possible service to everyone who visits.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
Click here to find out more about the benefits we offer to support you.
Winkworth Arboretum, Hascombe Road, Godalming, GU8 4AD
Retail Team Leader - A2.pdf
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