Service Advisor

Service Advisor – Vertu Land Rover Taunton
Up to £35,000 basic| OTE up to £39,800 + excellent benefits

Looking for your next step in a premium dealership environment?

AtVertu Land Rover Taunton , we’re growing our Aftersales team and have a fantastic opportunity for an experienced customer service professional to join us as aService Advisor . This is your chance to represent a prestigious brand while building a rewarding career with one of the UK’s leading motor retailers.

Why join Vertu Motors?

We invest in our people more than any other motor retailer – offering real career progression, industry-leading training, and a supportive team culture.

You’ll also benefit from:

• Up to £35,000 basic salary withOTE up to £39,800
• 25 days holiday + bank holidays (rising with service)
• Access toretail discounts & cashback platform
• Enhanced maternity & paternity benefits

About the role

As a Service Advisor, you’ll be the face of our aftersales experience – ensuring every customer receives a seamless, professional and premium service from start to finish.

You’ll act as the key link between our customers and workshop, keeping everything running smoothly while building lasting relationships.

Key responsibilities:

• Managing customer bookings and setting clear expectations
• Keeping customers updated throughout their vehicle service or repair
• Identifying and upselling additional products and services where appropriate
• Delivering a first-class customer experience at every touchpoint
• Following up to ensure complete satisfaction and repeat business

What we’re looking for

• Previouscustomer-facing experience (essential)
• Experience as aService Advisor or within automotive is highly desirable
• Strong communication skills and a natural ability to build rapport
• A proactive, organised approach in a fast-paced environment
• A focus on delivering targets while maintaining excellent service standards

Please note: all offers are subject to employment checks including references, address and credit checks, and a criminal record check.

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