IT Helpdesk Specialist — First-Line Support

Darwen Source: WhatJobs
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Multevo Ltd. is seeking an IT Helpdesk Assistant to provide first-line technical support across the organisation.

You will respond to IT queries, diagnose and resolve issues, and ensure tickets are recorded and managed according to procedures. The role involves setup and maintenance of computers and IT equipment, working with colleagues and external teams to resolve issues efficiently, and contributing to IT asset management and cybersecurity awareness.

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