Hybrid 1st Line IT Support Specialist

London Source: WhatJobs
See advert for pay

Equals Group PLC is seeking a Workplace IT Support - 1st Line to provide first-level technical support for end users. You will log, triage and resolve IT requests, acting as the primary contact for IT-related issues and supporting a range of devices and platforms.

The role emphasizes customer service, clear communication, and adherence to ITIL-aligned processes, with hybrid working across teams and occasional on-call support.

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