Service Desk Analyst: Frontline IT Support

Milton Keynes Source: WhatJobs
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Creative ITC is seeking a Service Desk Analyst to provide top-tier IT support from Milton Keynes. You will triage tickets, resolve end-user issues, and maintain SLAs while delivering exceptional customer service.

You will log incidents, document resolutions, and collaborate with IT teams to improve processes and knowledge bases. Strong communication and multitasking skills are essential.

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