Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site:
This individual will direct Heart of the House Cafe operations while ensuring that the business is maximizing its potential. He/She will be responsible for the financial results of the department as well as development and retention of human capital.
Understanding the Business – Business Acumen; Functional/Technical Skills; Customer Focus
Making Complex Decisions – Decision Quality
Getting Organized – Priority Setting; Time Management
Getting Work Done Through Others – Delegation; Developing Direct Reports; Confronting Direct Reports
Energy and Drive – Drive for Results; Action Oriented
Keeping on Point – Timely Decision Making
Dealing with Trouble – Conflict Management; Managerial Courage
Inspiriting Others – Managing Vision and Purpose; Motivating Others; Building Effective Teams
Managing Diverse Relationships – Managing Diversity
Acting with Honor and Character – Ethics and Values; Integrity and Trust
Being Open and Receptive – Listening; Composure; Approachability
MINIMUM Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on the diversity of human capital. Strong leadership behaviors coupled with the technical skill set to drive the business toward success. Proven track record of making high quality decisions and the ability to make complex decisions. Adherence to health/safety, food safety and alcohol consumption regulations. Applicable standard of education is required.
Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization. Multiple language abilities a plus, fluency in English required.
Managers are expected to be able to perform the job functions with reasonable accommodation.
Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number‑one job is to bring fun and excitement to our team members and our guests!
Thank you for choosing us as your employer of choice!
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London
Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us.
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