Taylor & Francis Group, an Informa business, is seeking a Customer Service Team Lead to manage a global team and drive performance across customer workflows. The role is based in Milton Park, Oxfordshire, with a mix of home and office work and a focus on delivering top-tier customer service in line with policy and best practice.
You will report to the Customer Service Manager and lead improvements across processes, aiming for higher first-time resolution and lower customer effort.
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Abingdon
Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for…
Abingdon
Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for…
Abingdon
Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for…
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