Membership Sales Executive

This full-time Membership Sales Executive role in Wolverhampton suits an experienced internal sales, telesales or account management professional with a commercial focus. The successful candidate manages inbound enquiries, conducts telephone-based discovery calls and converts leads into new business. They proactively contact prospective and lapsed customers, developing a structured pipeline through the CRM, and identify additional revenue streams including events, training, sponsorship, advertising and partnerships. Strong communication, persuasion and relationship-building skills are essential, alongside confidence in telephone sales. The position offers £28,000 annually plus 27 days holiday and bank holidays. Working hours follow a standard full-time pattern, based at the company's Wolverhampton site.

Are you an experienced Internal Sales, Telesales or Account Management professional with a strong commercial focus? We are looking for a confident and motivated Internal Sales Executive to join a successful organisation based in Wolverhampton. You will manage inbound enquiries, develop a sales pipeline and convert opportunities into new business, while also identifying opportunities to generate additional revenue through events, training, sponsorship, advertising and partnerships.

Key Responsibilities

• Manage inbound enquiries and convert leads into new business.
• Conduct telephone-based discovery calls and understand customer requirements.
• Proactively contact prospective and lapsed customers.
• Manage and develop a structured pipeline using the CRM.
• Promote and sell events, training and commercial opportunities.
• Work closely with Marketing to maximise leads and campaigns.
• Achieve monthly and annual sales targets.
• Maintain accurate CRM records and produce pipeline/KPI reports.
• Prepare quotes and proforma invoices and ensure a smooth customer handover.

We are looking for someone with:

• Previous internal sales, telesales, sales or account management experience.
• A proven track record of achieving sales targets.
• Excellent telephone and communication skills.
• A confident, proactive and commercially minded approach.
• Experience using CRM systems and Microsoft Office.
• The ability to build relationships and convert enquiries into sales.
• Experience of selling events, sponsorship, advertising or membership services would be advantageous but is not essential.

If you are an experienced sales professional living in Wolverhampton or the surrounding area and are looking for a varied role where you can develop your commercial skills, we'd love to hear from you.

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