Senior New Home Sales Negotiator

A great opportunity has arisen with one of our clients an established developer who is looking to recruit exceptional New Build Sales professionals with strong Sales ability to join the team and cover a development in the Bedford area .

The Shift pattern for this role is 5 days including weekends and 2 days off in the week. Likely shift pattern will be Thursday to Monday and 1 in 4 weekends off.

* You must have New Build Sales experience to be considered for this role. This is NOT a trainee role therefore candidates without relevant experience will not be considered.

* NB: YOU MUST BE A CAR DRIVER WITH YOUR OWN CAR IN ORDER TO BE CONSIDERED FOR THIS OPPORTUNITY

Basic salary is up to 38K depending on experience plus commission.

Duties include:

• Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
• Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.
• Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.
• Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
• Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
• Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.
• Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and ‘after care’ of those customers at defined intervals following their move-in date.

Person Profile

* Minimum 3 years recent UK New Build experience

*Evidence of Achievements including meeting or exceeding sales targets, turning around a failing site, training other members of staff

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