Are you a natural people person with a passion for delivering exceptional customer service and building long-term relationships? We are seeking a Luxury Sales Consultant to join our established luxury Jewellery retail business. This role is perfect for individuals from various customer-facing backgrounds such as luxury retail, hospitality, or automotive sales, offering exceptional earning potential and genuine career development opportunities.
Day‑to‑day of the role:
Act as a trusted adviser, building relationships with clients, understanding their needs, and guiding them through significant purchasing decisions.
Deliver an exceptional customer experience.
Build relationships with new and existing clients.
Take a consultative approach to sales.
Manage and nurture your own client pipeline.
Follow up on enquiries and appointments.
Generate repeat business and referrals.
Work towards sales targets.
Maintain excellent attention to detail.
Represent the business professionally.
Required Skills & Qualifications:
Experience in luxury retail, hospitality, jewellery, watches, premium fashion, property or estate agency, automotive sales, fine art sales, or other consultative sales environments.
Warm, engaging, and approachable personality.
Excellent communication skills.
Commercially minded and customer-focused.
Organised with strong follow‑up skills.
Emotionally intelligent.
Positive and resilient.
Eager to learn and develop.
Direct industry experience is not essential as full training will be provided.
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