Taskmaster are currently looking to recruit a Transport Administrator to join the expanding team of our well established recycling and waste client based within Sharnbrook Bedfordshire.
Responsibilities
Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required.
Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site.
To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner – dealing courteously with complaints and enquiries.
Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times.
Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate.
To undertake routine computer and weighbridge alterations or adjustments where possible.
Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems.
Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE.
Skills and experience
Customer service background (desirable).
Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them.
Handling and processing auditable information.
Experience of maintaining compliance of paperwork.
Handling card payments from customers and members of the public.
Experience of dealing with customer complaints and escalating appropriately.
Able to work effectively alone or as part of a team.
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