Housing Support Worker

BDS is seeking a compassionate, dedicated Housing Support Worker in the Crook area and the role is to assist individuals in securing and maintaining suitable accommodation. The role involves providing guidance, mentoring, and practical support to clients facing housing challenges.

This is a part time, temporary role for 12 weeks with the potential to go permanent to start asap working 20 hours per week over 5 days Monday to Friday

Pay starts from £13.60 PAYE plus holiday pay or £17.19 Umbrella

Duties

• Offer personalised support and mentoring to clients, helping them develop skills for independent living
• Assist clients with housing applications, tenancy agreements, and related documentation using organisational skills
• Provide guidance on accessing local services, including healthcare, employment, and social support networks
• Conduct regular check-ins to monitor client wellbeing and address any emerging needs or concerns
• Deliver excellent customer service by maintaining a respectful, empathetic approach at all times
• Support clients in developing life skills such as budgeting, organisation, and communication skills

Criteria

• Proven experience in mentoring or supporting vulnerable individuals is desirable
• Strong communication skills in English, both written and verbal
• Excellent organisational skills with the ability to manage multiple cases efficiently
• Able to work independently as well as part of a team
• Driving licence and own vehicle.
• Experience/Knowledge of social housing is advantageous but not essential

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