Scheduling & Customer Service Administrator

Bridgwater Source: WhatJobs

Up to £32,000 per annum

Scheduling & Customer Service Administrator

Location: Bridgwater

Job type: Permanent

Hours: 40 hours per week 8:30am - 17:00pm

Salary: Up to £32,000 per annum

Hawk 3 Talent Solutions are currently recruiting for a Scheduling & Customer Service Administrator for a well-established organisation to joint heir team in Bridgwater.

This opportunity would suit someone with previous experience scheduling engineers, service technicians or drivers, or a Transport Planner looking to move into a varied office-based role.

Key responsibilities

Planning and coordinating daily schedules for field based technicians
Allocating reactive and planned work efficiently
Optimising routes and travel time to maximise productivity
Managing customer orders and maintaining accurate records
Managing shared inboxes and responding to service requests
Liaising with technicians and customers to resolve scheduling issues
Updating internal systems and ensuring data accuracy
Supporting continuous improvements within scheduling and operational processes

About you

Previous experience in a scheduling, planning, dispatch or coordination role
Experience working with field engineers, service technicians or drivers
Transport planning or haulage experience will also be considered
Excellent organisation skills and ability to prioritise workloads
Strong communication and customer service skills
Comfortable working in a busy environments
Good IT skills including Microsoft Office

Benefits

22 days holiday plus bank holidays
Company pension scheme
Cycle to work scheme
Free onsite parking
Health & wellbeing benefit platofmr
Ongoing training and development
Supportive and friendly working environment

Closing date is 01/11/2026

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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