Team Leader - Residential Children's Home - Mat Cover

Stoke on Trent Source: WhatJobs

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Team Leader - Residential Children's Home - Mat Cover

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

At Crystal Care Solutions, we believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children’s homes.

This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.

Your Role

Lead shifts and support the team to deliver high-quality care in line with individual care plans
Provide supervision, guidance, and support to residential care staff
Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care
Support the Registered Manager and Deputy Manager with daily operations and home standards
Promote safeguarding and ensure all procedures are followed and concerns addressed
Build strong relationships with professionals, families, and external agencies
Support the training, mentoring, and development of new and existing staff
Contribute to home maintenance, records, budgets, and reporting systems
#INDHP

About the role

Essential:

At least 1 year of experience in residential childcare
Strong understanding of child development and trauma-informed practice
Level 3 Diploma in Residential Childcare (or working towards completion)
Excellent planning, organisation, and prioritisation skills
Strong written and verbal communication
Understanding of safeguarding procedures and relevant legal frameworks
Ability to lead by example, act as a role model and maintain professional boundaries
Proficient in Microsoft Office (Word, Excel, Outlook)
Resilient, motivated, adaptable, and calm under pressure
Flexibility to work shifts, including weekends and sleep-ins
Full UK driving licence

Desirable:

Level 5 Leadership & Management qualification
Previous experience in a supervisory or management role
Knowledge of residential childcare regulations and quality standards
Strong team management and leadership capabilities

Please note: Crystal Care Solutions reserves the right to close this vacancy before the end date in the event of a high number of candidates.

Shortlisting and interviewing ongoing, early applications are advised.

About the company

Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Supported Accommodation, operating across the North West, West Midlands, and North Wales.

Required Criteria

Establish and monitor high quality standards of care in line with the Quality Standards for Children’s Homes 2015 Regulation and Inspection of Social Care (Wales) Act 2016 and the home’s Statement of Purpose.
Level 3 in Children and Young People Residential Care or Ofsted recognised equivalent qualification
Ability to maintain and develop positive relationships with children, professionals and colleagues
Remain inclusive to all children and young people and be committed to upholding and protecting the rights of individuals
Flexibility around work location and start/finish times to ensure the contingencies of the service are covered.
Ability to act as a positive role model demonstrating honesty and integrity

Desired Criteria

To provide vision and leadership to staff, ensuring that effective systems are in place for workload allocation and management, and the application of the company’s policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare
Level 5 in Leadership and Management - undertaken the in industry of Residential Children's Home
Support the Deputy Care Manager and the Registered Manager in ensuring that staffing levels, skills and competence meet the needs of the home and the young persons in placement
Ensure that the plan for each child and young person reflects his/her care, education, social, emotional, cultural, therapeutic and health needs, and is consistently followed by the staffing team